For both of my children, olive oil and a gentle brush worked well. Saturate the baby's head with the oil before bathing, let it to sit for a few minutes, then use the brush to remove the flakes and wash as usual. After roughly two weeks, the flakes were all gone. We used a gentle toothbrush and coconut oil... It took three or four applications, but it never returned! To keep the mess to a minimum, we performed it in the bathtub. Then she rinsed her hair with her regular shampoo (we use Burt's Bees baby shampoo) and left it on for 5-10 minutes while she chilled and played. For us, it was fantastic!