Hi Abigail,
My LG just turned 4 and I can honestly say that nothing prepared me for a 3 year old!!
3 Year olds are known to push buttons in adults. The tantrums we experienced in the threes were much more intense than the "terrible twos"!
I think it is wonderful that you asked your child what is bothering her. I am often surprised that my own child can accurately give the answer to something that is bothering her, although younger children struggle with this.
Your little girl said:
When I ask her why she's being ugly to mommy she says because you're not listening to me!!
When she has a tantrum (usually when what she wants does not align with your needs) do you first acknowledge her frustrations/anger/sadness in a sensitive manner FIRST? Or do you start explaining why she can't do or have x,y,z? Spending the time to really listen to why she is sad etc is crucial to her being allowed to have feelings and that her needs matter (even if she can't have them fullfilled). If you skip this step a tantrum can really last a long time. I am not saying if you listen to her first she is going to stop crying right away but she will be able to get over it quicker and she will feel as if you care about her needs.
If you start to really listen to her needs I am very sure that she will start to listen to you more as well.
Marijke's suggestions are brilliant. I find that 90% of the time they misbehave when the "love tank" is not full. Spending the time to really connect with your child regularly daily makes a world of difference. Making sure you don't allow any distractions in your "Special time" is vital - no phonecalls etc!!!
A connected child is much easier to discipline compared to one that is not.
A book that I can recommend is:
www.amazon.com/dp/0380811960?tag=yourpar...Book-Recommendations
This book really teach parents how to sensitively listen to your children and avoid screaming, spanking and other punishments.
Hope this helps! xx