Dinky,
I had my LB there in August 2010.
Environment: In one word YES YES YES!!! The clinic itself is great, all the rooms are private and 5 star quality. They each have their own private garden, and bathroom. They also have HUGH baths for water births if you want one. And DH gets to sleep with you at no extra charge after the birth. Baby also rooms with you.
Complications: Well, I ended up with a failed induction, ending in a C-section. They have a theatre on site, so emergency C-sections are done there, no need to transfer. If there is complications with baby, they will stabilize, and then transfer to the nearest hospital (they have all the equipment, but not the facilities for long term care).
Might add, they only do births after 36 weeks (I think, might need to confirm that), if prem, you must go straight to the hospital...
Midwife: 3 of my friends had their babies there (genesis came HIGHLY recommended from them) - 2 of them went back a second time

. I ended up just using the midwifes they recommended - Marilyn and Veronica, who was great - and I’ve heard good things about some of the other midwives as well.
Gynae: I used Dr Mia (since he practises at genesis, so convenient - also read good review on the net). Good gynea, but he was a bit overbooked - took 8 weeks for an appointment (not sure if that still an issue), and they also have female gyneas.
Also, as far as I know, most of the gynae’s practise at surrounding hospitals as well, so if you need to have a planned c-sec, you can just move facilities, not gynae’s - just check with whomever you choose...
Staff midwifes: The staff is another great thing about genesis, they were really good to me (and I got to spend 3 days there). Nothing was too much to ask them, they were friendly and helpfull.
Would I recommend the clinic - absolutely!
In fact, I’m planning a VBAC for no 2 (someday

) JUST so that I can go back there!
You can also check out their facebook page - they have regular open days. (just checked - the last one was 10 Dec

- but if you phone them, I’m sure you can go look at any time)
Feel free to ask if you have any other questions