HayleyReyneke wrote:
Ah, 2kidmamma, what happened... Hope it's the hormones raging towards your BFP... 
An outstanding dental account since January. I can't tell you how many people in different departments in different adminstrative points of this medical aid company I have phoned. It all started when the dental office submitted the claim but the claims switch system they use for some reason kept rejecting it because our medical aid number contains letters and digits and the system can only take digits so they only submitted the digits (expecting it to go through.. Duh first mistake) Anyway needless to say it didn't go through and it has been endless uphill battles since then. Everybody keeps passing the buck and I have spoken to so many people promsising faithfully that if I just did "That" then they could resolve the problem. I have even had the dental office write a motivational letter to the dental underwriter to explain why the claim is being submitted so later (That was last month) LO and behold another account with an even REDDER and BIGGER Handover stamp on it!! Ai, I am so lost now, don't know what to do. at one stage in the game some brigh spark told me that we are not registred on the medical aid at all because it was cancelled last year, Uh ok so why am I still paying a premium every month. That was cleared up though, it defiantely wasn'true.